FAQ's and Privacy Polices

If you don't ask, you don't get

WHAT ARE MY WORKING HOURS?

We will agree on hours and availability before any work is carried out, I currently work between 9 am and 3 pm Monday to Friday. We can agree on holiday cover and urgent work as and when the need arises.

CAN WE CREATE A FELXIBLE CONTRACT?

Yes! Absolutely we can. I understand that some months may be busier than others. We will always agree up front what is expected for each piece of work and keep lines of communication open and fluid.

DO YOU DO ADHOC TASK MANAGEMENT?

I provide a holistic business support mode of action. If there is something that you need doing that is not in my current toolkit of skills and services, I can delegate it to colleagues that I also work with and find a way to get the job done.

WHO ELSE DO I WORK WITH?

Teaming up with other awesome Virtual Assistants has been invaluable. 

I currently work as an Associate for 'Paperclips Included' and 'Helen Leach Virtual Assistant Services.'

RAINBOWS VIRTUAL PRIVACY POLICY

In order to fully comply with the new regulations, I must have your permission to hold, store and use your personal and company data.

Rainbows Virtual contract includes the following types of data:

  • Personal data (e.g. names, work address, email address, mobile phone number)

All data is treated as private and confidential.

  • Your data will only be accessed by Rainbows Virtual.  Your written consent will be obtained, if required when consulting with 3rd parties for research purposes.

The information held will be used to maintain accurate records.  Your data will never be sold to third parties.

  • All data is held and stored securely in password-protected files.

  • Rainbows Virtual will retain and maintain accurate records of your personal and company data for the purpose of providing services to you on an ongoing basis.

  • A client is deemed to be ‘inactive’ after a period of 6 months, at which point all data connected to that client will be permanently and securely removed.

  • You be will asked for your consent to use examples of work to incorporate into Rainbows Virtual portfolio of work.

RAINBOWS VIRTUAL COOKIE POLICY

What the heck are cookies!?  Rest assured they aren't gremlins lurking in your computer that allow someone to watch your every move! They are ’text files’ that normally contain; a site name and unique user ID. These pieces of information are used to identify your computer when you visit websites on a computer network i.e. the WWW.

Some cookies are used to identify specific users and improve their web browsing experience, by having specific ads pop-up the next time they visit the same website. 

GDPR rules and regulations are now in place to protect user data, Rainbows Virtual currently does not track or monitor the data that is collected automatically, this website is a touch-point for users and potential customers to gain some insight into my services and values. I obtain your explicit consent to hold your data should you contact me.

However, if you fill out a contact form, your data will be stored. If you do not wish to accept this; you can disable the cookie function  in your Tools menu within your internet browser.